We offer free shipping on all our products to make your experience seamless and hassle-free. Orders are shipped via Australia Post on the same day they are placed, provided they fall within our business hours (Monday to Friday, 9 AM to 4 PM). Orders placed outside these hours or on weekends will be dispatched the next business day. Once your order is shipped, you’ll receive a tracking number via email, so you can monitor its journey right to your doorstep.
We strive to ensure that you are completely satisfied with our products. However, due to the nature of our skincare items, we do not accept returns or exchanges unless the product arrives damaged or has been tampered with during delivery. If you receive a damaged or opened product, please contact us immediately with a photo and description of the issue. We will work with you to resolve it promptly.
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Yes, shipping is free on all orders over $50.
We use Australia Post to deliver all orders. A tracking number will be sent to you once your order has been shipped.
If your product arrives damaged or tampered with, please contact us immediately at [insert contact info] with photos. We will assist you in resolving the issue.
At this time, we only ship within Australia. Contact us for more information
If you need to cancel or make changes to your order, please contact us during our business hours. If the order has already been shipped, changes or cancellations are not possible.
Our products are crafted using premium lamb tallow sourced directly from our Dorper farm. We adhere to strict zero-waste and sustainable farmin
Lamb tallow is a natural, nutrient-rich fat that closely resembles the composition of human skin. It’s packed with vitamins like A, D, E, and K, which promote hydration, repair, and rejuvenation for healthier skin.
Yes, all our products are handcrafted in small batches to ensure the highest quality and attention to detail.
Absolutely! Our products are free of harsh chemicals and formulated to be gentle, making them ideal for sensitive skin. We recommend performing a patch test before full application.
Store your products in a cool, dry place, away from direct sunlight, to maintain their quality and effectiveness.
Yes, our lamb tallow products are rich in anti-inflammatory properties and vitamins that help soothe eczema and balance oil production, aiding in acne repair.